Digital Channel Owner – Web

Digital Channel Owner – Web Jobs in Qatar

Position: Digital Channel Owner – Web
Location: Lusail QIG Tower, Qatar
Employment Type: Full-time
Education: Bachelor’s Degree
Job Reference: 11468

Job Overview

An opportunity is available for a Digital Channel Owner – Web in Lusail, Qatar. The role focuses on driving digital sales performance, improving the web customer journey, and coordinating enhancements to e-commerce platforms and digital services. The successful candidate will work closely with Product, Commercial, Technology, UX and vendor teams to deliver digital initiatives, optimize conversion rates, and improve customer experience.

Key Responsibilities

• Monitor and improve digital revenue, conversion rate, average order value, abandonment rate, and digital sales contribution.
• Define and prioritize the web channel roadmap with Product, Commercial, and Technology stakeholders.
• Translate business needs into clear requirements and coordinate delivery, dependencies, user acceptance testing (UAT), and release readiness.
• Collaborate with UX, Technology, and vendor partners to improve customer journeys and introduce new features and services.
• Monitor channel availability, defects, and transaction success, coordinating issue resolution and preventive actions.
• Evaluate post-launch performance against agreed objectives and identify opportunities for improvement.
• Monitor competitor offers, pricing, and market trends to guide channel enhancements.
• Prepare regular digital sales and performance insights across products, categories, and campaigns.

Qualifications and Requirements

• Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field.
• Strong understanding of e-commerce platforms, digital channels, and web and mobile technologies; Magento knowledge is an advantage.
• Proficiency in Google Analytics or Adobe Analytics, including digital sales and customer journey performance metrics.
• Ability to translate business requirements into actionable deliverables and prioritize digital enhancements.
• Experience coordinating testing, release readiness, and the launch of digital features and services.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to collaborate with commercial, technology, design, and vendor teams.
• Professional certification in Agile/Scrum, PMP, or PRINCE2 is listed among the qualifications.

Job Location

Lusail QIG Tower, Qatar.

How to Apply

Interested candidates should submit their applications through the employer’s official recruitment portal.

Application Deadline: 10 November 2026
Job Reference: 11468

Apply through the official recruitment portal

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